Privacy Policy

Privacy Policy

At 415 Digital Marketing (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.415digitalmarketing.digital), engage our services, or interact with us. By using our website or services, you consent to the practices described in this policy. Please read it carefully.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, company name, and other information you provide when contacting us, filling out forms, or signing up for services.
  • Billing Information: Payment details (e.g., credit card or bank information) for processing service fees, collected securely through third-party payment processors.
  • Account Information: Login credentials or preferences if you create an account for our services.

1.2 Non-Personal Information

  • Website Usage Data: IP address, browser type, device type, operating system, pages visited, time spent on our site, and referring URLs, collected via cookies, pixels, or analytics tools.
  • Marketing Data: Interactions with our ads, emails, or social media campaigns, including click-through rates and engagement metrics.

1.3 Client-Provided Data

  • Information you provide for us to perform services (e.g., website content, customer lists, or analytics data) as outlined in our service agreement.

2. How We Collect Information

We collect information through:

  • Direct Interactions: When you submit forms, contact us via email or phone, or engage our services.
  • Automated Technologies: Cookies, web beacons, and analytics tools (e.g., Google Analytics) to track website usage and performance.
  • Third Parties: Data from partners, such as advertising platforms or social media networks, when you interact with our campaigns or authorize data sharing.

3. How We Use Your Information

We use your information to:

  • Deliver and manage our digital marketing services (e.g., SEO, PPC, social media management).
  • Process payments and manage billing.
  • Communicate with you, including responding to inquiries, sending updates, or marketing our services (with your consent where required).
  • Analyze and improve our website, services, and campaigns through usage data and feedback.
  • Comply with legal obligations, such as tax reporting or responding to lawful requests.
  • Protect our business, clients, and users by detecting fraud or ensuring data security.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, hosting providers, analytics tools) who assist in delivering our services, bound by confidentiality agreements.
  • Marketing Partners: Platforms like Google or Meta to execute campaigns, only with your consent or as part of our services.
  • Legal Authorities: When required by law, court order, or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, with notice provided where feasible.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze performance, and deliver targeted ads. You can manage cookie preferences through your browser settings. Types of cookies include:

  • Essential Cookies: Necessary for website functionality (e.g., navigation, form submissions).
  • Analytics Cookies: Track usage to improve our site (e.g., Google Analytics).
  • Marketing Cookies: Enable personalized ads based on your interests.

To opt out of non-essential cookies, adjust your browser settings or use our cookie consent tool (if applicable). Note that disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location (e.g., under GDPR for EU residents or CCPA for California residents), you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Request updates to inaccurate data.
  • Deletion: Request removal of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications or opt out of targeted ads.
  • Restrict Processing: Limit how we use your data in certain cases.

To exercise these rights, contact us at ads@415digitalmarketing.digital. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Contact and billing data is kept for the duration of our service agreement and up to 7 years for tax purposes.
  • Usage data is retained for up to 2 years for analytics.
  • You may request deletion of your data, subject to legal exceptions.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms, client websites). We are not responsible for their privacy practices. Review their policies before sharing information.

10. International Data Transfers

As a U.S.-based company, your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses for EU data, to comply with applicable laws.

11. Children’s Privacy

Our website and services are not intended for individuals under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

13. Contact Us

For questions, concerns, or to exercise your rights, contact us at:
415 Digital Marketing
20 WINFIELD LN
WALNUT CREEK, CA 94595
Email: ads@415digitalmarketing.digital
Phone: (925) 387 2300

For EU residents, you may also contact your local data protection authority. For California residents, you can file complaints with the California Privacy Protection Agency.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.